Thursday, April 21, 2016

In Celebtation of the Imperfect Internet

The internet is not perfect, the platforms are not perfect and we all know internet users are not perfect. Users expect the platforms to be perfect, the platforms expect the users to be perfect, but the imperfection of the internet makes the flaws of everyone involved absolutely ideal.



It is good and important that the internet is flawed. Perfect things don't evolve. You can't make perfect better. Improvement is the path to perfection.  We have seen the internet, apps, technology, processes and aspirations improve because they are not perfect. Better does not mean perfect. None of the platforms are perfect. They all have flaws that need to be fixed.

Users, arguably have even more room for growth than the platforms. Inexperience, misconceptions, bad habits and attitudes are rampant in civil society, government, institutions and even start-up internet companies. But this too is a good thing. It motivates and energizes users to demand something that more conforms to their own ideas of a better internet. Sometimes, when it doesn't exist, they make it themselves.

We want perfect. We want safe. We need dynamic and innovative. The only way to get what we need while getting closer to what we want is to accept the wonderfully imperfect way we have to get there.


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