In its harshest terms, Darwin’s quote can be read to say, “adapt
or die.” Facebook must now confront this
grim reality for the first time in its existence. Having held to their policies in a time
saturated with change, they are being unimaginably criticized and boycotted. Perhaps
a surprise to Facebook more than to many observers.
For at least the past ten years, Facebook has steadfastly
dismissed most of the red flags that have been brought to their attention. Content
empowering racism, division, and hate has been a major topic of disagreement
between Facebook and anti-hate groups for a long time.
The historic problems with Facebook have been more obvious
to members of the internet community who are more attuned to the intersection of
extremist and mainstream internet, but the problems were there, and Facebook knew
it. Many years would go by before any research was done into the extent, intent,
impact, or players in the hate appearing on Facebook.
Facebook’s policy, then and now, is to let more content on
the platform to allow debate, discussion, and discourse. To bring more material
to the Marketplace of Ideas. Although racism, xenophobia, misogyny and
marginalization should all be discussed, it is a very different thing to just allow
it. Such policies have always been exploited. That is not feeding discourse. It
is feeding hate. Instead of allowing bad content as a rule and removing it in
exceptional circumstances, perhaps a policy of restricting bad content and
allow it by exception is more circumspect.
Facebook ascended, in part, as the result of an unpopular move
by MySpace to implement an eceptionally strong policy against hateful and
inappropriate content. Reasonably, Facebook leveraged MySpace’s radical change
to its own advantage, luring countless users away from MySpace. Unfortunately, it
appears the lesson Mark Zuckerberg took away from that episode is that anti-hate
policies are destructive to a platform’s health. Perhaps there was a time when that was true,
but that time has passed.
Any content area on the internet, if left unmoderated, will
eventually be abused. We have seen it
time and again. There are no exceptions that come to mind. Those situations makes
the valid Marketplace of Ideas look a bit like a burned out storefront.
Trump’s strident, abusive, and often irresponsible rhetoric
is supported and enhanced by his online content. A common tactic in traditional
hate communities it to spread supporting, self-validating material over numerous
platforms and listed under many names to obscure its intent. Over time,
patterns emerge and manipulation taking place becomes obvious. The deception is
exposed and the true motivations uncovered. Hate, marginalization,
disenfranchisement, and alienation can often be the sum of many parts
calculated to come together when desired.
We came into the information age thinking we knew what it was
about and how it worked. If Facebook is
not prepared to adapt, and act against the weaponization of its platform, the results are inevitable. There is always
another contender in the wings.
Jonathan Vick, International Networks Against Cyber Hate,
North American Representative
Jonathan Vick, International Networks Against Cyber Hate,
North American Representative
No comments:
Post a Comment