Extremists and malcontents realized
immediately that the new medium was like a fertile plot of soil waiting for
weeds to take hold. They invested the time and energy to explore all of the
possible ways they could make the best of an unregulated and unsupervised
communication channel.
In that way, little has changed, but everything else has.
There have always been dedicated haters. There always will
be racists and xenophobes who reflexively hate what they don’t understand. They
permeate human history. Their raw, unbridled hate may be easy to recognize for
the desperate destructive thrashing about it is, but that does not mean it is
easy to control.
More and more we are seeing agenda based hate. Where, for example someone
expressing a desire for gun control is abused on the basis of their assumed religion,
political affiliation, possible ethnicity or anything but the issue that has
triggered the abuse. Jews attacked for the actions of the distant Israeli
government, all blacks criticized for crime, all Muslims berated for terrorists
activity and on and on. It is as if, for many people, speaking their true hate is not acceptable.
This is perhaps, because on examination, the true hateful sentiments are the
old hates.
Worst of all is when hate is
accepted as dialogue. Normalization of hateful language is surely the soundtrack
to the story of civilizations collapse. This is certainly what happened in World War II. In language, losing our ability to coherently
express our hopes, fears, aspirations and anxieties is like physically evolving
away from having thumbs.
Compounding the problem is the pace of technology. Our tools
have advanced faster than we have. With each new development the potential for
exploitation and abuse is reborn. We have not yet seen hateful messages appear
randomly on Smart TVs, Fitbits or Smart Refrigerators, but the Internet of
Things, and whatever comes next will surely bring new abuses. One of those abuses
will surely be Cyberhate.
We have fallen too far down the rabbit hole to simply climb
out. Our current position is generations in the making. The internet has only made
it obvious where we are. Enduring tools,
programs and havens for policy and philosophy are needed. The real fight against hate online may take as long to undo as it has taken to get us here. We may never completely defeat cyberhate, but we can never stop trying.
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