Humanity continues to pour everything it can into the web; good, bad, inspired, degenerate, genius and foolishness - and the Internet has begun to talk back.
The companies who had unlimited access to the earliest data,
were the first to hear what the net was saying. The data was confusing and much
of it was not pretty. Criminal behavior such as child porn, scams, collusion to
commit criminal or terrorist acts are all easy to call over-the-line. Prevention is not so easy but that’s a different
discussion altogether. The intent behind
the worst things on the internet is fairly easy to determine. Online hate, in its broadest context, is far
more complicated to approach. It also says some very disturbing things about
us.
We have taught the net that we have forms of behavior -- sporadic
and patterns. We all get angry and say or do mean stupid things in life and
online. This is sporadic behavior – a one time or rare and uncharacteristic
outburst. Patterns of behavior are very different situations. Trolling is a pattern of behavior. Racism,
misogyny or anti-Semitism are all patterns of behavior.
The online companies have learned this. They rarely ban
someone or cancel an account for a single outburst, but when they detect a pattern
of behavior, it is a very different story. This is very similar to a first time
criminal offender getting a lighter sentence.
At some point being forgiven for a single lapse in judgement
has become an excuse invoked by the perpetrator instead of a boon granted by
the effected community.
Giving a gun to an emotionally unstable child or sibling in
hopes of fostering a hobby does not absolve the giver when the worst happens.
The big game hunter is not harmless when they "accidentally” kill a loved
or endangered animal. When a serial racist or misogynist beats a women or
minority, it is not a lapse. It is
pattern.
Patterns of behavior set the stage for our actions. When an
action goes over the line in harmony with a pattern of behavior, it is not a
first offense. Maybe it shouldn't be
treated as if it were.
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